I opened my first store in 1981. Since then, I’ve opened 7 new stores in Lyons, El Dorado, Newton, McPherson, Concordia, Hutchinson and Pratt. As it turned out, while my business grew, so did my children. One day I looked up and realized little Michael and Angela were not so little anymore and they’d quit playing beneath my desk a long time ago.
I never planned for my kids to be involved in the business, but it just sort of happened. While they played hide-and-seek in the furniture department and chased each other through the aisles, I made sure they understood the importance of respecting our customers and building personal relationships with them. Once they understood that maintaining high standards of customer service was the single most important aspect of running the company, the rest of the business followed and Michael and Angela were soon rent-2-own fanatics.
I might have sold my stores and retired a long time ago, but my kids insisted that they wanted to work with me. I never could stand to disappoint them, so we just kept going and growing the business.
Today, Michael operates our El Dorado location and Angela operates our Newton location. When I watch them treat our customers with the respect I instilled in them so many years ago, my heart swells with a father’s pride and I feel confident that the business will be in good hands for years to come.
My family is looking forward to meeting you and yours, so stop in to any of our locations and let us know what you need. Whatever it is, we’ll get it for you. You have my word.